Get In Touch
Contact Us
Most customers should email support@aicatalogbuilder.com first. Use the specialized channels below for refunds, invoices, or escalations.
General Support
support@aicatalogbuilder.comGeneral support, upload issues, file assistance, and catalog delivery questions.
Business & Partnerships
contact@aicatalogbuilder.comBusiness inquiries, partnerships, and enterprise catalog requests.
Refunds & Payment Disputes
refund@aicatalogbuilder.comRefund requests and payment disputes. Please include your Job ID and Payment ID.
GST Invoice & Billing
invoice@aicatalogbuilder.comGST invoice requests and billing-related queries. Include your Job ID when writing.
Before you contact us
Many common questions are answered in our FAQ. For refund or payment queries, please have your Job ID and Payment ID ready so we can assist you quickly.
We typically respond within 1 business day.
Registered Business
- Company
- Osmoverse India Pvt Ltd
- Registered Address
- 131, Shibtalaghat Road
PO + PS: Jiaganj
District: Murshidabad
West Bengal 742123
India - GSTIN
- 19AAECO4940N1ZX
- Grievance Officer
- Avik Majumder — support@aicatalogbuilder.com
AI Catalog Builder is a product operated by Osmoverse India Pvt Ltd. Payments are collected through Razorpay. Refund and invoice requests are handled by Osmoverse India Pvt Ltd.